We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at customer@ipstyle.in. Returns should be sent to the following address:
IP STYLE
IP COMM, Pancheel Nagar East
Bhilai-Charoda, Durg, Chhattisgarh

If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items returned without requesting a return first will not be accepted.

You can always contact us for any return questions at customer@ipstyle.in.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.

Exceptions and Non-returnable Items

Certain types of items cannot be returned, such as custom-made products including personalized or made-to-order pieces and personal care items.
We do not accept returns for sale items or gift cards.

If you are unsure whether your item is eligible, feel free to reach out to us.

Exchanges

We do not offer direct exchanges. The fastest way to get the item you want is to return the item you have and once the return is accepted, place a new order.

Refunds

Once we receive and inspect your return, we will let you know if your refund is approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, contact us at customer@ipstyle.in.